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In the setting menu ⚙️ located on the top right, select the Inbox and sweep rules in the Mail > Automatic processing section.With that shared mailbox opened you can set up a rule by doing as follow:
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Choose the shared mailbox in which you want to add rules by entering its email address.Click on your name in the top right corner of the window.Sign in to your Outlook 365 account on the web.To create rules in Outlook on the web you’ll need to open a shared mailbox in a new browser’s window. Creating Shared Mailbox Rules on Outlook on the Web If you don’t already have a shared mailbox, follow these instructions first to create one. To create rules for a shared mailbox in Outlook, you will need to have full access to the mailbox and be able to log in to it. You can create rules to send emails to the right folder to remove certain people from emails so they are only viewed by the right member of the team. Rules in a shared Outlook mailbox are a great way to allow your team to manage incoming emails in a team inbox. How to Create Rules for a Shared Mailbox in Outlook? How Do Missive Rules Compare to Shared Mailbox Rules in Outlook?.Common Problems with Shared Mailbox Rules in Outlook.How to Create Rules for a Shared Mailbox in Outlook?.
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